Public Services Law

Government Service Delay Penalty Lawyer in Odisha

Under the Odisha Right to Public Services Act, 2012, a designated officer who delays a notified service without sufficient cause can face a penalty of up to ₹5,000 plus up to ₹250 per day of delay. Advocate Debarchana Samal helps citizens pursue this penalty claim before the Revisional Authority.

Reviewed by Advocate Debarchana Samal, Bar Council of Odisha · Reg. No. O-1812/2023

ORTPSA, 2012

Penalty Claim Legal Services

Helping citizens pursue penalty claims against designated officers for unjustified delay in government services notified under ORTPSA.

Verifying Eligibility for Penalty

Confirming that the delayed service is among the 451 notified services under ORTPSA and that the stipulated time limit was exceeded without sufficient cause.

Computing the Delay Period

Calculating the number of days beyond the deadline to support a claim of up to ₹250 per day of delay against the designated officer.

Filing the Penalty Application

Preparing and filing a penalty application before the Revisional Authority, supported by the application date, deadline, and proof of delay.

Representation Before the Revisional Authority

Presenting the citizen's case before the Revisional Authority for imposition of a penalty of up to ₹5,000 on the defaulting officer, subject to the authority's discretion.

Appeal If Penalty Is Denied

Filing an appeal before the appropriate Appellate Authority where a penalty claim is rejected or inadequately addressed.

Combining Penalty With Service Delivery

Pursuing both the penalty claim and continued escalation to ensure the underlying government service is finally delivered.

Frequently Asked Questions

What penalty can be imposed on a government officer for delaying a service under ORTPSA?

If a designated officer fails to provide a notified service within the stipulated time limit without sufficient cause, the Revisional Authority can impose a penalty of up to ₹5,000 on the officer, along with up to ₹250 per day of delay. The exact amount imposed depends on the facts and is subject to the Revisional Authority's discretion.

How many services are covered under this penalty provision?

Currently, 451 services across 32 departments of the Odisha government are notified under ORTPSA, each with its own stipulated time limit. A penalty claim can generally be pursued for delay in delivery of any of these notified services, subject to the specifics of the case.

How do I claim a penalty for a delayed government service in Odisha?

A penalty claim can be filed with the Revisional Authority under ORTPSA, citing the application date, the notified time limit for the service, and the actual delay. Supporting documents such as the acknowledgement receipt and any correspondence with the department strengthen the claim.

Is the penalty amount guaranteed once a delay is proven?

No. The Revisional Authority examines whether the delay occurred without sufficient cause before deciding whether to impose a penalty, and the exact amount awarded depends on the facts of each case. The process is subject to the authority's discretion and is not a guaranteed outcome.

Can a lawyer help me get the penalty amount for a delayed service?

Yes. A lawyer can help verify the applicable notified service and timeline, compute the delay period, draft and file the penalty application before the Revisional Authority, and pursue an appeal if the claim is denied or inadequately addressed, depending on the facts.

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